(I've been meaning to write about this for a few months, but today's poll makes it relevant..)
In the last couple of months I have been at three events that Attorney General Bob McDonnell has been a guest at. Two were political events for candidates running that I was covering, and the third was the Virginia Free luncheon earlier this month. At all three events I made some time to follow him around a little, watch him in action with people and see what makes Bob a successful politician.
One of the first things I noticed was his personal style. A lot of politicians like for people to come up to them and chat. Bob's different. He aggressively works every room and goes up to people himself to say hello. This gives him a big advantage in the conversations- who wants to say anything critical to an Attorney General who is seeking you out to say hello? Try no one, not a single person in any of the three crowds that I observed had anything critical or negative to say to Bob.
That aggressive style and confidence may come from his biggest asset- memory. Bob remembered an amazing number of names when he worked the room. When he remembered the name, he clearly put it into the conversation to make it clear he had remembered it. Again, who doesn't like to have an elected official remember their name? Also, I noticed that while he knew all the names of high ranking people in the party or business community, he also knew most of the names of the YR's, and a lot of younger people who might be seen as less important.
But names wasn't all that was on Bob's mind. He also had a knack for remembering when and where he had last met that person, and what they had discussed. All of which he slipped into the conversation so they knew he remembered. Slick. Plus, Bob seemed to remember where they had left off in the conversation and was able to start it back up again right there. For example (and I am shortening these, but you get the point) the first event I was at "Hey Ben, how's the blog been going. I was reading (some story up recently on NLS) and thought it was interesting. By the way, I'm still interested in the blogging ethics we discussed in Martinsville. Please keep me up to date on what you guys decide to do with that". Second event, "Hey Ben, good to see you at (first event). Yeah, that article you did (insert another recent NLS post since the last event) on (someone) was really interesting, I totally agree. I'd really like to see more blogging like that. I just think blogging should have some ethical guidelines, I'm really interested in that, has anything happened with that discussion recently..." and at the third event "Hey Ben, you've been around all over recently (names first two events), good to see you again. Did you see that a lot of the blogs (names a couple) have been talking about ethical blogging recently. Are you going to do something on it? That's a real important issue to me. Let me know what's going on with it".
Now those quotes are shortened, and not exact (he's much more personable then than those quotes would appear) but you get the point. As I watched him work the room at all three events, he was able to do that with almost every person in the room that he had met before. Candidates, party politics, sports, whatever Bob had discussed with you he remembered and brought it up again.
Finally, Bob has got down the most important part of working a room (and this is the part I suck at) which is ending the conversation. What he usually did was bring someone else into the conversation, chatted with both people, then moved on to the next person. For example, say McDonnell is speaking to a group of three people. He'll talk to all three, as the conversation got scattered he would say hello to each person individually and then chat with the group. So it goes like this. Group Chat. Personal Attention to Person A. Group Chat. Personal Attention to Person B. Group Chat. Personal Attention to Person C. Group Chat. "Nice to see you all." On to next group.
Again, this sounds a little robotic in writing. And it is a little bit when you watch Bob interact with a few hundred people as I did. But for the individuals Bob is talking to, they all seem to leave the conversation happy. If they have a question, it's been answered, or Bob has refereed them to someone in his office who can answer it, or he's told them who they need to ask outside of his office. If they have a concern, Bob has listened, given them some empathy to the position and offered any support he can provide if possible. If they are interested in an issue, Bob has discussed either what happened on that issue when he was in the legislature or what the recent action has been on it since he left. And if they are an intimidated YR that can't believe the AG would talk to them, Bob has carried the entire conversation so they don't have to fake it. If you go on too long, Bob will listen without turning away until the conversation reaches a "pause" point. If you don't have much to say, Bob will carry the conversation until you do, or until it's clear that he tried.
So then the other question is how does Bob do when he speaks in front of the entire group. Well, like all statewide elected officials, Bob has some talent with public speaking. But his style is not as a grand orator. Instead, he picks a message that will unify the crowd, without being real "rah rah". For example, at the Virginia Free Luncheon in Tysons Corner, Bob talked about being glad to be from Northern Virginia. His family has been here since the 1960's. (Regional Brother- Check). There weren't that many people around here then. (History- Check). There wasn't this kind of traffic. (Acknowledge Key Local Issue- Check). He's glad the GA did something about that this year. (Current Event- Check). Business needs a good transportation system (Minor Pander to crowd- Check).
If I was going to use one word to describe McDonnell it would be methodical. He can find common ground with both sides of an issue with contradicting himself or telling people different things. He remembers your name, your issues, and he knows his broader audience when he speaks to everyone.
It's easy to see how he got so much intensity behind his support, and how he became one of the favorites for the Gubernatorial election in 2009.
Actually, I've found that Brian Moran does the same thing. You watch the guy in action and you can see that he's a natural at working a room. I remember when he knew who I was the second time I met him.
Pretty impressive, even if he did think my name was O'Houlihan.
Our other statewide electeds on the otherhand, are a little bit lacking in this sense...
Posted by: Sean Holihan | June 28, 2007 at 09:31 PM
It's harder for me to judge how Brian does it because I have known him since I was in high school. In the way he probably still sees me in some ways as a "kid", I still can sometimes see him as a junior Delegate instead of the statewide leader he is now.
Posted by: Not Larry Sabato | June 28, 2007 at 09:45 PM
I'm sorry but each and every time I come in contact with AG Bob, all I feel is "ick!"
Posted by: eileen | June 28, 2007 at 10:20 PM
gosh...so, good post by NLS, then we have the moran plug...and "ick" interesting...I must admit this is politics :-)
but anywho, good post
Posted by: St. Lo Impure | June 28, 2007 at 10:31 PM
I have been to alot of events with Bolling, and while I like his politics (votes in particular), I have never thought that he carried the same charisma and energy that McDonnell does. He's definitely governor material, and I think he will *energize* the base a lot more than Bolling can or will.
Posted by: | June 28, 2007 at 10:33 PM
The difference is that Brian usually only reaches out to those in the room he thinks are important. McDonnell does too, but he also actively seeks out people he doesn't recognize and extends a hand to those people. Very effective because people don't expect it.
NJH
Posted by: Not Jack Herrity | June 28, 2007 at 11:03 PM
awww NJH is saying that Ben is important, thus McDonnell reached out to him. Sweetness.
Posted by: | June 28, 2007 at 11:13 PM
ten paragraphs and 4 pics... are you feeling OK? That was so not-not-Larry Sabato...
I hear the bumper stickers went out today.. it's official We'll have two Dems representing VA...
Posted by: Spank That Donkey | June 28, 2007 at 11:28 PM
Good post. I got to spend a few hours with the AG in a crowd and left with the same kinds of impressions. There were over 100 people and he managed to speak with every single person who wanted to speak with him, several dozen at least. And he didn't just "talk" but did a serious amount of listening, responding, moderating his views, actual conversations with person after person. Pretty amazing.
Posted by: Joe Budzinski | June 28, 2007 at 11:47 PM
Eileen--
I was 4 ft. away from you and the AG at the Shad Planking last year, and you were acting like a teenage girl meeting her crush. "Hi, Bob! Eileen Levandoski. Great to see you!"
You didn't seem like you were feeling "ick."
Posted by: Richmonder | June 28, 2007 at 11:56 PM
Wow, good post.
Posted by: | June 29, 2007 at 12:04 AM
Great Post. Will link. Twice in one day too. Is NLS back on his game?
Posted by: Publius | June 29, 2007 at 12:24 AM
W
Posted by: Yeah boy | June 29, 2007 at 01:28 AM
Ben,
Your post is well written, so I'm sorry to be snarky, but for a veteran political watcher, your post reminds me of that Sports Illustrated sneaker-phone commercial where everyone is acting like they've never seen a magical device known as te, te-lo-phone.
Remembering names and conversations is not an innovative way for a candidate to behave. It's the basic minimum expected of a competent candidate.
There are plenty of elected officials who have none of the qualities you describe in the AG (Rerras, anyone?). However, I don't think McDonnell has such a corner on the social skills market that's worth a gushing "what a guy!" post.
Posted by: Pete in Williamsburg | June 29, 2007 at 07:59 AM
Actually, Rerras is reknown for those specific skills. That's all he's got going for him.
Posted by: Sean Holihan | June 29, 2007 at 09:02 AM
I know its tough for some of you to give credit to someone with an R in front of their name but are you really that partisan and pathetic
Posted by: novamiddleman | June 29, 2007 at 09:08 AM
As a local GOP activist, I have seen Bolling and McDonnell speak and work rooms side by side and here's the difference:
Bolling is energetic and sometimes 'bombastic.' He speaks in sound bites.
McDonnell, I agree, is more methodical. But this also means his remarks are more issue-oriented and detailed, and less ready for mass consumption.
I agree that McDonnell seems the more thoughtful, but I have to say Bolling is more charismatic and energetic.
We'll see if this view holds up when they are head-to-head.
Posted by: Bruce | June 29, 2007 at 09:09 AM
Pete, I guess I didn't see this post as "gushing".
Posted by: Not Larry Sabato | June 29, 2007 at 09:41 AM
McDonnell is awesome. Bolling coes across as a lot of hot air. Bolling also hopped on the Faisal Gill bandwagon very early after getting something like $13,000 from Gill. That's enough reason to stay away from Bolling.
Posted by: Loudoun Insider | June 29, 2007 at 10:31 AM
First, I am always amazed that sooner or later a McDonnell piece always leads to dicussions about Bolling. Why not include Allen too? After all, Allen has not ruled out a guebernatorial bid.
Second, I must follow suit. While I believe that Bill is better public speaker, Bob is getting better. Unlike Bill, Bob comes across as more sincere. While I'm not a big shot, Bob always refers to me by name. Bill, on the other hand, NEVER approaches me (althogh I hosted an
event in which he was the guest speaker). But for having his lovely wife and assistant (Rachel) in his camp, I would say that the Bolling camp Totally lacks people skills. (BTW: I am looking forward to being "overlooked" by our Lt. Gov. at another Republican event).
Posted by: -Bob2009 | June 29, 2007 at 01:54 PM
Don Beyer was the same way you describe McDonnell. A lot of good it did him.
Posted by: dems4dems | June 29, 2007 at 03:29 PM
He may be a nice guy - but he is still a rightwingnut.....
Posted by: totallynext | June 29, 2007 at 08:24 PM
he'll make a great governor
Posted by: Joseph Taylor | July 02, 2007 at 01:31 AM
Bolling's wife's name is Jean Anne and she is his biggest assest.
Posted by: 10th District Conservative | July 02, 2007 at 11:55 AM
Ben, as far as I'm concerned, Chap tops him. EVERYONE seems to know my oldest sister. When folks meet me, they always say, "oh, are you related to Penny?" No one ever asks if I'm related to any of my other 5 siblings. I don't know if I mentioned it to Chap or not when I was volunteering for him. When he was a delegate, one of my other married sisters went with her business's lobbyist down to Richmond. When she introduced herself to Chap, she said, "I'm Penny's sister." His response? "No, you're Alice's sister." Then proceded to reel off her address, mention her kids, etc. It really spooked the professional lobbyist. That said, both of them were very pleased with the way Chap listened to them, and asked questions. It was better treatment than they got from any other representative that they went to see.
Posted by: Alice | July 02, 2007 at 03:18 PM